FAQ's

Are your products safe?

Our range of silicone products are made with the highest level of care for you and your little ones.

All of the range is independently tested and FDA 21 CFR 177.2600 approved.

  • 100% food-grade silicone
  • Non-toxic, BPA & Phthalate Free
  • Microwave & Freezer friendly
  • Oven & Dishwasher safe*

* Oven up to 220C & place item on the top rack of the dishwasher for longevity 

Does the Suction actually work?

 

Yes, although it's not guaranteed.

Our suction base products are ideal for non-porous surfaces like plastic highchairs and plastic highchair trays, stone benches, and glass. As you can imagine it’s not going to stick to curved surfaces, unsealed or rough wooden tables or alike.

 

It's worth mentioning that both the product and surface you are placing it on should be clean and completely dry. Also, ensure you press the plate or bowl down onto the surface to remove any air pockets. If even the suction has a great grip every once in a while,a little grubby hand can somehow manage to get under the suction pad and unstick it.

 

Does your product suction to the Stokke TrippTapp & Mocka Original High Chairs?

Yes, however we have found not for long periods of time. These highchairs have a porous / non-stick surface which means that they don't suit our suction plates / bowls.

 

Recommended Cleaning:

Warm soapy water or on the top rack of your dishwasher for product longevity.

 

Does the silicone stain?

Like anything, if using foods like carrot, sweet potatoes, tomato based sauces this could have the potential to stain. We recommend soaking in hot soapy water and then clean as per normal.

 

Are the colours the same as the photo’s on the web?

We make our best effort to ensure the photo’s match the actual product. Obviously if people have different settings on their computers there might be some slight discrepancies. We use two different suppliers for our two unique ranges, we specifically keep these colours divided to remove any confusion.

 

What if something I want is out of stock?

Generally we will open products to pre-orders if we can guarantee next round delivery. Given some of the uncertainty we face in these COVID times around freight and logistics some products we just cant guarantee. Please get in touch via email or the contact us page and we will work something out for you.

 

What payment options are available?

We take payment through Credit Card, Google Pay, Apple Pay, Shop Pay, Paypal & Afterpay all which are available through a secure site managed by Shopify.